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  2. Managing conversations settings

Categories

  • Projects
    • Publishing your project in the App
    • Managing WFS environment settings
    • Managing location details and shapefiles
    • Managing documents and categories
    • Adding a new project
  • Target audiences
    • Using and deleting existing target audiences
    • Adding new target audiences
    • General info about target audiences
  • Phases
    • Adding a new phase
    • Adding a new announcement
    • General info about phases
  • Updates
    • Adding a video
    • Adding a poll to an update
    • Adding pictures or documents
    • Adding a new update
    • General info about Updates
  • Feedback monitor
    • Managing Feedback monitor statistics
    • Sending the Feedback monitor with push
    • Activating the Feedback monitor
    • General info about Feedback monitor
  • Conversations
    • Managing handling of conversations
    • Managing incoming conversations
    • Managing conversations settings
    • General info about conversations
  • Statistics
    • Exporting Statistics
    • Managing Statistics
    • General info about statistics
  • Users
    • Managing existing users
    • Adding a new user
    • General info about users
  • Livestream
    • Adding a new Livestream
    • What do I need for Livestream?

Managing conversations settings

You can find the settings for conversations under “General”. Here you can enable or disable this section.

Above the contact form you can place a description or additional contact information. You can enter this in “Description conversations”.

It is nice for the person who contacts you to know who they are contacting in your organisation, so we recommend that you carefully fill in the details for your contact person:

  • Image
  • Name
  • Position
  • Phone number

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